The timelines for order preparation and shipping, from the time of delivery to the courier, depend on product availability and are indicated on the products’ purchase page. Times can vary 1-2 business days (if the product is available in the warehouse) up to a maximum of 3-4 weeks (for custom design and production).
Delivery Within The European Union
Delivery is overseen by an express courier. Shipping times from our warehouse are the following:
Italy: 1-2 business days (2-3 business days for islands and remote locations), calculated from the moment the package is picked up by the courier
European Union: from 2-5 business days
Delivery Outside Of The European Union
Delivery times vary greatly depending on the delivery infrastructure in each country. Contact firstname.lastname@example.org for information related to your country.
Deliveries outside of the European Union can be subject to custom tariffs and import taxes, to be paid once the merchandise has reached its destination.
Additional customs costs shall be paid by the buyer. Inoxstyle does not have control over these additional costs and is not able to predict amounts. Custom tariffs vary tremendously from country to country. For additional information, we recommend that you contact your local customs office.
In addition, remember that when you place an order for delivery in a country other than Italy, you are then considered the importer and must adhere to the legislative norms of the country of delivery. Prior to making an order, confirm that the importation of the product you intend to purchase is not prohibited in the destination country.
Customs offices in certain countries outside of Europe may request the destination’s specific identification number before proceeding with shipment. As the product’s importer, you and the receiver of the merchandise may need to supply said identification number, the name of which can vary depending on the destination country. In general, custom documents for international shipments include the value of the content of your order with information related to the type of product.
Your privacy is important to us and we know that you care how information related to your order is used and shared. For this reason, we inform you that the international delivery of products may involve opening and inspection on the part of custom officials. In addition, our couriers may communicate information related to the products contained in the shipment to local customs offices in order to facilitate custom clearance in compliance with legislation of the destination country.